For a comprehensive understanding of what our Website Maintenance Services entail, including the specific tasks that are covered, click HERE. This will help you identify if your request aligns with our scope of services.

At OH Marketing Group, we are committed to providing exceptional support and maintenance services to ensure your website performs optimally at all times. Our 24-48 hour service level agreement (SLA) is designed to handle all incoming website maintenance requests with efficiency and precision.

Coverage and Response Time:

• Service Hours: Our dedicated support team is available to address maintenance requests during business hours (9:00 AM to 5:00 PM ET, Monday through Friday).
• Response Time: All requests submitted will be acknowledged within 24 hours of receipt. We aim to resolve issues or provide a detailed action plan within 48 hours.